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What is 2-1-1?
- An easy to remember telephone number that connects callers to the health and human services, community resources, and government assistance they need.
- Available 24/7.
- Easily accessed
- Certified Call Specialists make appropriate referrals and monitor outcomes to ensure services are provided.
Where is 2-1-1 provided?
- 2-1-1 Infolink currently serves Door, Florence, Forest, Kewaunee, Langlade, Marinette, Menominee, Oconto, Shawano Counties.
- Over 77% of the United States population has 2-1-1 access.
What types of questions can be answered by 2-1-1 Call Specialists?
While resources that are offered can vary from community to community, 2-1-1 Call Specialists will provide comprehensive information and referral services to callers about a variety of issues, including:
- Basic Human Needs Resource: food banks, clothing closets, shelters, rent assistance and utility assistance.
- Support for Seniors and Persons with Disabilities: adult day care, congregate meals, Meals on Wheels, respite care, home health care, transportation and homemaker services.
- Support for Children, Youth and Families: childcare, after school programs, family resource centers, summer camps and recreation programs, mentoring, tutoring and protective services.
- Physical and Mental Health Resources: health insurance programs, Medicaid and Medicare, maternal health, medical information lines, crisis intervention services, support groups, counceling, drug and alcohol intervention and rehibilitation.
- Employment Supports: financial assistance, job training, transportation assistance, and education programs.
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